Satisfied or refunded !

Sur lightpainting-shop.com, c'est satisfait ou remboursé !

On Lightpainting-shop.com you have the right to change his mind. We will refund you, or exchange your product(s) within 14 days of your purchase.

How to do ?

  • Login to your account
  • Click on "History and details of my orders."
  • Select the command containing the product to be returned.
  • Select the product you want to send by checking the box next to their name.
  • Leave us a message explaining the problems encountered.
  • Confirm your return by clicking on "Generate a return."

Once your return request has been processed and approved, you will receive an email.
You can then print your return label by logging into your account and going to "My product returns."
You simply attach the printed label to your return package.
Upon receipt and verification of the product, you will receive a confirmation email. We will then exchange or refund the product (s).

Conditions :

Only products returned completed, in their original packaging and in perfect condition for resale will be accepted..