These general conditions of sale are concluded between, on the one hand, the company NEON FLEXIBLE - 1 bis rue Lavoisier - 45140 Ingré - France, Orléans registered with the RCS under number 534 009 121.
Telephone: +33 238 493 495 (9 am to 12:30 pm to 1:30 pm to 5:00 pm Monday to Friday)
Mail : firstname.lastname@example.org
Hereinafter referred to as "the seller".
On the other hand,
Internet users, major non-commercial individuals, wishing to purchase LIGHTPAINTING-SHOP.COM visible on the site at :
Hereinafter referred to as "user".
These terms and conditions govern the sale of any product or service offered on the site lightpainting-shop.com by the company NEON FLEXIBLE.
The parties agree that their relations will be exclusively governed by this contract, excluding any other condition.
Any order duly validated on the site lightpainting-shop.com implies total acceptance with no exceptions to the present terms and conditions and, possibly, to any particular or specific conditions to one or more products, services or orders.
If a condition is found to be lacking, it would be governed by the procedures in force in the remote sales sector whose companies have headquarters in France. The NEON FLEXIBLE company is committed to comply with all the provisions of the Consumer Code relating to distance selling.
These conditions define the terms of sale between the seller and the user, ordering services, through the payment and delivery.
They regulate all the steps necessary for placing the order and keep track of the order between the contracting parties.
The order can be registered on the site if the user has clearly identified by entering their username and password which are strictly personal.
The user declares be at least 18 and have the legal capacity or holds parental permission allowing him to place an order on the website lightpainting-shop.com.
Any order implies acceptance of prices and descriptions of products available for sale.
The user declares to have read and accepted these Terms and Conditions before placing your order. The checkout process is acceptance of these Terms and Conditions.
After the order, the seller sends the user an email confirming it.
The seller informs the sending of articles. The user has the option to change the order to the date of dispatch of the items.
The NEON FLEXIBLE company is committed to fulfill orders received on the internet only site in the limits of available stocks of products. A lack of availability of the product, the seller undertakes to inform the user.
Note : can be a premium rate call consumer-related calls :
However, nothing prevents e-tailers to charge a specific cost for orders or inquiries intervening before the conclusion of the contract.
The delivery matches the shipping time indicated on the item plus the processing time and delivery. All these operations are quoted in working days.
The shipping time is the number of working days required the seller to ship the item after receiving cleared payment. The payment is considered "ended" once the money sent by the buyer has been deposited into the account of the seller.
If the buyer pays by credit card or PayPal, it is possible that the payment is immediate. By cons, if the buyer pays by check or transfer, it is possible that it takes several days.
By "working days", we mean the days of ordinary week. Saturdays, Sundays and public holidays are not considered business days.
The customer agrees to pass, when ordering, all the information needed to delivery in order to ensure proper performance. The client must transmit a particular phone number at which the carrier can be reached during the day.
The customer agrees, for himself or for the recipient of the order, to take delivery of the goods to the address indicated in the order.
Upon delivery, the customer or recipient of the products must, if requested, to prove his identity. The customer agrees, and after checking the contents of the parcel in the presence of the carrier, to sign the delivery receipt presented by the delivery person.
If the seller is aware of a total delivery time exceeds 30 days, it may offer the user a cancellation of the initial order pending replenishment of the product.
Any order placed on the site and delivered outside of France and, in general, outside of the EU may be subject to taxes and customs duties which are imposed when the package reaches its destination. These customs duties and possible taxes related to the delivery of an item are the user's expense and under its responsibility. The seller is not required to check and inform customs duties and taxes. To know them, we advise users to check with the relevant authorities of the country .
The user has the option to pay for purchases :
- online ordering by credit card via the operator Payzen.
Payzen is a trademark of Lyra Network Group, recognized electronic banking operator in banking. Payzen ensures optimum data security thanks to its PCI DSS certification and use of SSL, which encrypts all information related to your order. At no time your bank details appear in clear or are given to traders.
- online ordering through Paypal.
PayPal is a company that offers online payment service that allows a user to send payments via the Internet with an email address without having to communicate his credit card details for every transaction.
- by check to the order.
The payment by check is only possible for checks in euros drawn on a bank domiciled in France or Monaco. If paying by check, the cashing of the check is performed upon receipt of the check. The check should be made payable to the seller, and sent to the address below and attach a copy of the order summary :
NEON FLEXIBLE - 1 bis rue Lavoisier - 45140 Ingré - FRANCE
- by bank transfer to the order.
All banking information necessary to complete the transfer will be provided to the validation of the order and sent by email.
The prices of our products are indicated in euros all taxes included, excluding processing fees and shipping.
The seller reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of order entry.
The prices listed on the site are guaranteed for the launch period and within the limits of available stocks.
According to the European Directive of 24/03/2011, the user has a period of fourteen (14) days to exercise his right of withdrawal or by returning the ordered goods to the seller without having to give reasons or pay any penalties except the cost of return. The short period of fourteen days from the date of receipt of the items.
All items can be exchanged or refunded except those bearing otherwise noted, for example, articles that have been a customization on customer request. The exchange request by the user must be made within 14 days from the date of receipt or withdrawal of the package. If the new order is in excess, the user will join the exchange request for the balance. Conversely, if the amount of the exchange is less than the amount the user will receive upon receipt of a request to have the form of a code (used on the site) to refund the difference.
The user has fourteen days from the notification of withdrawal (by email or by mail, stating the reference of the order) to return the package to the seller.
The returned product must be complete, in packaging to transport safely and in the same condition as it was received.
The refund or exchange will be effective upon receipt and inspection of the product by the vendor. Returns must be sent to the following address :
NEON FLEXIBLE – 1 bis rue Lavoisier - 45140 Ingré - FRANCE
All items are subject to a contractual guarantee, which does not preclude the legal guarantee provided by Article 1641 of the Civil Code. The user benefits for articles of a guarantee allowing him to return the defective items delivered in accordance with Articles L 211-4 and following of the Consumer Code
Article L211-4 of the Consumer Code :
The seller must deliver goods in conformity with the contract and liable for defects of conformity existing upon delivery. It also addresses the lack of conformity resulting from the packaging, instructions for assembly or installation when it was put to him by the contract or was carried out under its responsibility.
Article L211-5 of the Consumer Code :
To conform to the contract, the product must
1. Be suitable for the purpose usually of a similar good and, if applicable:
- correspond to the description given by the seller and possess the qualities that he has presented to the buyer as a sample or model .
- The features that a buyer might reasonably expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling .
2. Or have the features defined by mutual agreement by the parties or be suitable for any particular purpose for which the buyer made known to the seller and the latter accepted.
Article L211-12 of the Consumer Code :
The action resulting from lack of conformity lapses two years after delivery of the goods.
Article 1641 of the Civil Code :
The seller must guarantee against hidden defects of the thing sold which render it unfit for the use for which it was intended, or that decrease this use that the buyer would not have acquired, or would have paid a lower price if he had known.
Article 1648 al. 1st civil code :
The action resulting from latent defects must be brought by the purchaser within two years after discovery of the defect.
Any user of the website does not hold a customer account must follow a registration allowing him to open his account procedure. The username and password are confidential data that the client does not broadcast to third parties. If in doubt about the unauthorized use of the account, the customer must report promptly to the seller.
In any case, the online provision of the credit card number and the final validation of the order shall be evidence of the entirety of the said order in accordance with the law of 13 March 2000 and will be worth repayment of the sums involved by seizure of items listed on the order form.
This confirmation signature and express acceptance of all operations at the site. However, in case of fraudulent use of his credit card, the customer is required, upon the finding of such use, contact the customer service of the seller by calling +33 238 493 495.
The company has NEON FLEXIBLE for all order taking steps as well as the steps after conclusion of the contract an obligation of result.
So the seller undertakes to describe with great accuracy the products sold on the website lightpainting-shop.com. However, the liability of the seller will be liable if the breach of its obligations would be due to an unforeseeable and insurmountable third contract is a case of force majeure as defined by the French Jurisprudence. Similarly, the seller's liability can be incurred for any inconvenience or damage arising from the use of the Internet, including a break in service, external intrusion or presence of computer viruses.
The seller reserves the right to collect the data. The personal data provided by the user or collected via the website (through cookies or active x) aim to ensure the completion of delivery, improve service quality and better meet the expectations client. The user agrees to the use of such data by the vendor, including to provide information on services and promotional offers that may be of interest.
If you do not wish to receive these offers, it can be requested at any time directly on the Internet in his account, or by mail at NEON FLEXIBLE 1 bis rue Lavoisier 45140 Ingré FRANCE in indicating their name, email address and, if possible customer reference.
In accordance with the Data Protection Act of 6 January 1978, the customer has the right to access and correct personal data concerning him, upon written request to customer service of the seller.
Client Data is kept confidential by the Seller for a period of 2 years from the last visit to the site.
The vendor implements all means to ensure the confidentiality and security of data transmitted over the web. As such, the website uses a secure mode of payment SSL (Secure Socket Layer).
All elements of the site LUMIWEAR.FR, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents.
In the event that any provision of this contract is null and void by a change in legislation, regulation or court decision, this does not in any way affect the validity and compliance with these general conditions of sale.
These conditions apply throughout the line-up of the services offered by the company NEON FLEXIBLE.
The records stored in computer systems company NEON FLEXIBLE and its partners under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties.
The filing of purchase orders and invoices is made on a reliable and sustainable manner to correspond to a faithful and durable copy pursuant to section 1348 of the Civil Code.
These conditions are subject to French law. The competent court in cases of dispute will be the defendant's place of residence or at the option of the applicant's place of actual delivery of the product.
lightpainting-shop.com site is published by the company NEON FLEXIBLE Ltd. with capital of 10,000 euros, registered in the Register of Commerce and Companies under number 534 009 121, whose registered office is 143 route d'Orléans - 45140 Ingré - France.
lightpainting-shop.com Company is subject to VAT. His individual identification number is FR13534009121.
Tel: +33 238 493 495
The publishing director of the site LUMIWEAR.FR Steven Buxton.
Editorial Manager site lightpainting-shop.com Steven Buxton.
The site LUMIWEAR.FR is hosted by Model-Fx, whose registered office is at 10, rue César Frank 33400 Talence - France.
Tel: 05 56 79 08 89
The general structure of the site lightpainting-shop.com, as well as text, graphics, images, sounds and composing the video are the property of NEON FLEXIBLE company or its partners. Any representation and / or reproduction and / or partial or total use of this website by any means whatsoever without the prior written consent of the NEON FLEXIBLE company or its partners is strictly prohibited and might constitute a infringement under Articles L 335-2 of the Code of intellectual property.
NEON FLEXIBLE marks are registered trademarks of the company NEON FLEXIBLE. Any representation and / or reproduction and / or partial or total use of these trademarks, of any nature whatsoever, is totally prohibited.
Under the Data Protection Act 78-17 of 6 January 1978, you have the right to oppose (art. 38), access (art. 39), correction or deletion (art . 40) data concerning you. You can exercise this right by contacting NEON FLEXIBLE.
This right is exercised in establishing his identity :
- by post : 1 bis rue Lavoisier - 45140 Ingré - France.
- email : email@example.com
All the personal data collected are treated with the strictest confidentiality. In particular, NEON FLEXIBLE undertakes to respect the confidentiality of email messages sent by electronic mail. The website also uses a cookie.
A cookie is a small file size that records information about the navigation that can be read during subsequent visits. No data to personal character is collected.